Frequently Asked Questions
Find answers to common questions about your festival gear
How do I know what size to order?
We provide a detailed size chart on every product page. Since festival wear often features stretchy materials, we recommend sizing up if you are between sizes for maximum comfort while dancing.
When will my order ship?
Orders placed before 12:00 PM PST typically ship the same business day. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer international shipping?
Yes, we ship to ravers worldwide! International shipping rates and delivery times vary by country and are calculated at checkout.
Can I change my order after it's been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes. Please double-check your cart and address before finalizing.
What if my item arrives damaged?
We take quality seriously. If you receive a defective item, please contact our support team within 48 hours of delivery with photos of the damage for a quick resolution.
Are your items festival-approved?
Absolutely! Our designs are specifically curated for comfort, durability, and style at music festivals, raves, and events.